Impact of Competency-Gap on Employee-Turnover in Hotel Industry of Punjab and Chandigarh Tri-City
Periodic Research ( P: ISSN No. 2231-0045 RNI No. UPBIL/2012/55438 VOL.-7, ISSUE-4, May-2019 E: ISSN No. 2349-9435 ) Abstract Gurdial Singh Sidhu Research Scholar, Dept. of Hotel Management & Tourism, Pacific Academy of Higher Education & Research, Pacific University, Udaipur, Rajasthan, India Khushboo Sharma Associate Professor, School of Management Studies, Sangam University, Bhilwara, Rajasthan, India An employee lacking the required competencies that are resources to meet demands of a job, cannot perform up to the mark and is more likely to experience job-dissatisfaction, job-stress, low morale and at last opting to quit the organization or the sector at all. The findings of the study confirm competency-gap as a significant antecedent of employee-turnover in the area of specific & core-specific skills in case of the hotel industry. However overall competency-gap is not the significant antecedent of the same. The data was collecte...