Knowledge Sharing Behaviour of Employees: A Study in Selected IT Organizations
Asian Resonance(P: ISSN No. 0976-8602 RNI No.UPENG/2012/426228
VOL.-III, ISSUE-IV, October-2014 E: ISSN No. 2349 - 9443)
Abstract
Assistant Professor University Business School, Punjab University, Chandigarh
Vaneeta Agarwal
Assistant Professor, Deptt. of Management Studies, University of Madras, Chennai
Knowledge management has gained much importance with the rise of knowledge intensive organizations. In the knowledge-based era, knowledge is the foundation of a firm‟s competitive edge. Knowledge management is often defined as a process of capturing, sharing, storing and using knowledge. The process by which individuals share ideas and support exchange of knowledge, thus creating new knowledge is termed as knowledge sharing. In practice, knowledge sharing is the core and the most difficult activity of knowledge management. To do this research, survey method was used. The questionnaire used in the survey was a self-administered questionnaire whose reliability was tested through a pilot study. A total of 120 questionnaires were filled by employees in 3 different IT companies. The sample was obtained from the employees having more than 1 year of experience in the same organization. No significant relationship was found between any of the demographic variables and the willingness of employees in selected IT organizations. The three important factors that were found to influence the knowledge sharing in selected IT organizations were Technology, Social networking and Organizational support.
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