Consumer Satisfaction and Comparative Study on various Online Shopping Websites and Their Impact.

 Innovation : The Research Concept ISSN: 2456–5474 RNI No. UPBIL/2016/68367 Vol.-6* Issue-1* February- 2021)

Paper Submission: 10/01/2021, Date of Acceptance: 20/01/2021, Date of Publication: 21/01/2021

 








 Vishal Deep 
Associate Professor,
 Dept. of Management,
 KLB DAV College for Girl’s 
Palampur, Delhi, India

                                               Abstract

 This study tries to explore the trust on online Shopping and Comparative study on various online web sites and their impact. Consumer satisfaction with online shopping is directly dependent on number of factors. There is a constant dilemma in the market related to the question which online shopping determinants affect the customer satisfaction. This issue is particularly important for underdeveloped markets, where online commerce is not sufficiently present. In order to increase the online commerce participation, it is necessary to explore and analyze the connection between customer satisfaction and diverse determinants. Accordingly, this paper develops the research model to determine the impact of certain online purchase determinants on the consumer satisfaction. Input model parameters were collected through surveys, with the aid of appropriate Internet tools. The validity of the developed model was verified through the chi square

for full paper please visit below link :

http://www.socialresearchfoundation.com/upoadreserchpapers/6/405/2102010957441st%20vishal%20deeo%2013430.pdf

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